Erin Gard

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  • Obituary Template Maintenance

    This screen allows you to edit, delete, and add new obituary templates that will populate with fields that you designate. Click "Add a Template" to add a new obituary template. Adding a new templa...

  • Initial Configuration

    Initial Configuration Before you start using your Halcyon system, there are some important configuration steps that you should begin with. Configuring Your Contract Format At Need, Trade Cremation...

  • System Requirements

    You will need a device with internet access. You will need free Adobe® Reader. Since Halcyon creates PDF documents for the forms and reports, you will need the latest version of Adobe® Reader inst...

  • Dashboard

    Your Dashboard is composed of widgets- these are collapsible segments that provide you with quick information about different areas of your system. You can collapse the information that widgets dis...

  • Services

    Services The Services tab allows you to maintain events associated with a case.  The Biography, Services, and Contacts tabs have many fields available for your use. You probably won't need all of ...

  • Case Account

    AccountThe Account tab is where you post individual payments or special account charges for the case. This is your go-to for knowing an account's balance. You can print payment receipts from here a...

  • Case Overview

    Case Overview At the top of a case screen, you will see a navigation menu for different sections of the Case- Overview, Biography, Services, Contacts, Obituary, Purchases, Account, and Files. Pren...

  • Purchases

    Purchases The line items in your purchases screen are set up by Halcyon during your initial configuration. You may decide to proceed with the default line items that we include upon setup, or you ...

  • Add Ons

    Add Ons Add Ons are additional items or services that are purchased in addition to the original contract. Add Ons are only available for At Need clients. New Add Ons Select "Enter a New Add On" to...

  • Cases Screen

    Cases Screen   This screen will show you all of the cases that have been modified in your system within the last two months. By default, you will see 10 entries on this screen, but like many screen...