Erin Gard
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Voice Data Entry
Halcyon allows you to enter case data and other information through voice recognition. In order to use this feature, you will need to run the system using Google Chrome as your browser on a PC or M...
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System-wide Note Add
In addition to the capability to add notes on the Client Overview screen, you may also add a Note at any time directly from the Add Note button located on the footer of each page. This feature func...
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Answering Service for Directors
Answering Service for Directors Administrator level users at a single-location business can initiate connection with Answering Service for Directors (ASD) at Admin>Integration Maintenance>Answerin...
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DocuSign (Electronic Signature )
Electronic Signature (using DocuSign) If you would like to enable electronic signature in Halcyon please contact us at support@halcyondcms.zendesk.com. Electronic signature requires a DocuSign ac...
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FuneralOne
FuneralOne If you are a current funeralOne customer and would like to integrate your Halcyon Platinum system please contact techsupport@halcyondcms.com. Once you have been set up for funeralOne in...
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Account Register
Account Register You can enter, delete, edit, print and view the details of your checks and deposits from this screen. You also have the ability to enter printing and service charges. Use the ...
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Arrangement Assistant
Arrangement Assistant Arrangement Assistant is offered as a companion to your Halcyon Platinum system that provides a more family-friendly, simplified version of your system designed to be used du...
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Tracking Settings
Change Tracking Removal Authorization This setting controls whether crematory operators have the ability to remove a body from the tracking process at any point prior to entering the cremation/aqu...
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GPS Location Troubleshooting
If you are using the Chrome browser and experience trouble moving a decedent from one tracking step to another due to an error reading: You may receive this error because Halcyon Platinum has not ...
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Staff Login Maintenance
This page will allow you to create new staff logins, edit existing staff logins, or delete them. Halcyon Platinum automatically times out after one hour of inactivity and will log any users out of ...